Commissions
An order is accepted when payment or deposit is captured and the configuration is locked to the atelier queue. Once cutting begins, specifications cannot be changed.
Support
Terms & Conditions
The plain-language agreement between you and the house when you commission a garment.
Cancellation
You may cancel without charge before cutting begins. After cutting, the deposit covers cloth and labour already committed.
Intellectual property
House patterns, tech packs, imagery and the S.WOOD wordmark remain the property of the house. Your measurements and fit record remain yours.
Privacy
Fitting photographs are stored privately, never published, and used only to produce your garment. We do not sell client data.