Support

Frequently Asked

The questions the house is asked most, answered plainly.

What does made-to-measure mean here?

One properly drafted house pattern, adjusted to your measurements and preferences, cut and sewn per order. It is not a stock size and it is not full bespoke from a blank sheet — it is the honest middle, and it fits.

How does payment work?

You may pay in full or place a deposit at checkout. The balance is taken before the garment ships. Prices are calculated from cloth, construction and labour, not from a markup table.

Where is it made?

In New York, through the house atelier and a vetted network of independent cutters, tailors and finishers who work against certified tech packs.

Can I reorder a piece I love?

Yes. Your approved configuration and fit are saved, so a reorder prefills the whole commission and skips straight to cloth selection.